Privacy Policy
At The Vital Practice we highly value our clients and respect their privacy. Any information we collect about you is held with the utmost care and security. Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions, of which this privacy policy is part. You will be asked to register if you would like to book in for any treatment with us. To register we will ask you to provide details including your name, address, telephone number and email address. When you register with us your information is stored securely. Upon registration you will automatically opt into our mailing list, in order that we can keep you up to date on our latest news, offers and events. You may unsubscribe at any time.
We use the latest strong encryption technology to ensure that all information is protected to the highest standard. Our company does not share your information with any third party without your consent.
Any services employed by our company will have access to your information solely to the extent necessary to enable them to perform the service on our behalf.
Collection and Use of Personal Information
The Vital Practice are committed to respecting and protecting your privacy and data. Please see below for information about how we collect your data, how we use it, requesting details about the information we hold and, if necessary, delete your personal data.
How we collect your data:
We may collect data from you when you use our website. For example, when you sign up to receive newsletters or contact us about our services. We may also collect information about your browsing history.
How we use your personal information:
For customer service purposes
To email you newsletters or marketing information that you have voluntarily subscribed to.
To contact you about changes to our policies or terms and conditions
For fraud prevention
Unsubscribing
If you would like to unsubscribe from any newsletter or campaign you can do this from any of the emails you have received. You will find the ‘unsubscribe’ link at the bottom of these emails. This will automatically remove you from future communication and no further action needs to be taken.
Your rights:
You have the right to be informed how your personal information is used and stored
You have the right to access your personal information we hold about you
You have the right to delete or request any information we hold about you
You have the right to stop any emails or marketing information we are sending you
In case of a security breach:
We have made all efforts to make sure our website is secure and monitored for possible data breaches. Any third party that we use has done the same.
In the unlikely event of a security breach where your data may have been compromised, we will endeavour to contact all users within 24 hours with details of the breach and if necessary what precautions they can take to protect themselves.
Any breach where we suspect a user’s data has been compromised will be reported to the ICO (Information Commissioners Office) within 72 hours.
Privacy questions or assistance:
If you have any issues trying to delete your personal information from our records or have any questions about our privacy policy, please email us at info@thevitalpractice.co.uk
Cookies:
We receive non-personally identifiable information through cookies and log files when you access our website. Certain technical information such as your IP address, page views, operating systems, web browser software and referring destination website is automatically collected from your computer. Cookies allow us to statistically monitor how many people use our site and for what purpose. We do not link any information obtained from cookies or log files to personally identifiable information. You are free to decline cookies if your browser permits and it will not affect your online experience.
Types of cookies we set:
Google Analytics:
These cookies allow us to see what pages on our website you have visited and the referrer. This gives us information to help improve the website and better understand our users and effectiveness of advertising and promotions.
Your cookie settings:
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.
Find out how to manage cookies on popular browsers:
To find information relating to other browsers, visit the browser developer’s website.
To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.
The Vital Practice reserve the right to revise this privacy policy at any time by posting a new privacy policy. Please check this page periodically for changes. You can determine any revisions to the privacy policy by referring to the ‘Last Updated’ at the bottom of the page.